Grievance Redressal System
Introduction
In order to redress individual as well as collective grievances—general in nature, and also related to ragging and sexual harassment of the students and the staff—a Grievance Redressal mechanism has been devised by the institution. Staff refers to all academic and non-academic staff members.
As per the rules and regulations addressed by the UGC/ AICTE/BAMU, the College Grievance Redressal Committee of Smt. Dankuwar Mahila Mahavidyalaya, Jalna has been constituted to enquire into the nature and extent of grievances.
What is a Grievance?
A grievance may be any kind of discontent, dissatisfaction, or negative perception, whether expressed or not, arising out of anything connected with the college that a student or staff thinks, or even feels, is unfair, unjust, or inequitable.
Committees to Redress Grievances
The committee has three layers working separately to address specific issues:
1. General Grievance Redressal Committee
Handles grievances of students and staff occurring during general functioning. The Principal acts as the Chairperson, with a senior faculty member as Convener.
2. Prevention of Sexual Harassment Committee
Dedicated to preventing sexual harassment on campus. It includes faculty, students, and external members like a legal adviser, social worker, and medical doctor.
3. Anti-Ragging Committee
Observes and regulates cases related to ragging. It ensures a safe environment for all students through strict regulation and vigilance.
Mechanism of Governance
These committees work under the control and guidance of the Principal. Grievances are collected through:
- Grievance boxes placed at various places in the campus
- Oral or written submissions in person
- Cases detected during the vigilance of the Discipline Committee
The Committee meets at least twice in an academic year, or more frequently in case of emergencies.