Grievance Redressal System

Introduction

To redress individual and collective grievances—whether general, related to ragging, or sexual harassment—the institution has established a structured Grievance Redressal Mechanism.

As per the UGC and Dr. BAMU regulations, the College Grievance Redressal Committee of Smt. Dankuwar Mahila Mahavidyalaya, Jalna has been constituted to handle complaints effectively.

What is a Grievance?

A grievance refers to any dissatisfaction or negative perception related to the college that a student or staff member considers unfair, unjust, or inequitable.

Complaints related to sexual harassment and ragging will be addressed under separate dedicated committees.

Objectives

• To establish a structured mechanism to review grievances of students and faculty.
• To make students and faculty aware of the grievance reporting process.
• To analyze the root causes of grievances.
• To ensure an effective resolution based on the severity of the complaint.

Committee Structure

• Grievance Redressal Committee
• Prevention of Sexual Harassment Committee
• Anti-Ragging Committee

Mechanism of Governance

The three committees function under the guidance of the Principal. Serious grievances may be escalated to the College Development Committee or the Management Body.

Grievance Collection Process:

• Grievance boxes placed on campus
• Direct complaints (oral or written)
• Issues detected by the Discipline Committee

Committees meet at least twice per academic year, and in emergencies, additional meetings are held. Proper records of all cases are maintained.